The Incident Report form may be emailed to DOH/DHI within the same time frame at the following email address:
incident.management@state.nm.us

Or completed online at:
http://dhi.health.state.nm.us

Incident Reporting Procedures

• All community based service provider agencies must have a Quality Improvement System for reviewing alleged complaints and incidents, including written documentation of corrective action taken.
  
  
• All community based service provider agencies must establish and maintain an Incident Management System which emphasizes the principles of prevention and staff involvement.
  
  
• Incident Management System Policy and Procedures must require all employees to be competently trained to respond to, report and document incidents in a timely and accurate manner.
  
  
• All community based service provider agencies must document their employees' training on incident management.
  
  
• All community based service provider agencies must provide an Orientation Packet describing their incident management process to consumers, family members and legal guardians.
  
  
• All community based service provider agencies must have two (2) Reporting posters. Providers operating with sixty (60) or more beds must prost three (3) Reporting posters in a prominent location.